What About Cookies?
Users should be aware that non-personal information and data may be automatically collected through the standard operation of the Websites through the use of “cookies”. World Food Company uses “cookies” to enable our systems to recognise your device and to enhance your experience by providing features to you.
Does World Food Company Share The Personal Information It Receives?
Information about our customers and users is a key part of our business and we do not sell this personal data to others. World Food Company shares customer information only as described below:
- Third-Party Service Providers: World Food Company uses other companies and individuals to perform functions on our behalf. For example, delivering parcels, sending mail, sending e-mail newsletters, managing World Food Company’ Websites and our customer’s accounts, and processing payments and refunds. These third-party service providers have access to the personal information needed to perform their functions only but may not use it for any other purpose. Furthermore, they must process the personal information in accordance with this Privacy Statement and GDPR.
- Protection of World Food Company and others: World Food Company releases account and personal information when we believe we must do so to comply with the law, enforce or apply our Conditions of Sale, User’s Agreement and other agreements, to protect the rights, property and safety of World Food Company, our users and others. This includes exchanging information with other companies and organisations for fraud protection. It does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers and users for commercial purposes in ways that are contrary to this Privacy Statement.
- With Your Consent: Were World Food Company to wish to transfer personal information to third parties other than as set out above, you will receive notice about this and you will be given the opportunity to refuse to share the information.
World Food Company does not transfer personal information outside of the European Union.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. SSL encrypts the personal data you input. The Websites have security certificates and you should check that you have a secure server connection by looking for the locked padlock symbol in the https-prefix in the URL.
- World Food Company does not have access to nor controls personal financial data. When you make payments on website, you are giving that information directly to a Third Party Service Provider, either PayPal or Stripe, and World Food Company enables the use of SSL technology to encrypt your Personal Data when these Third Party Providers collect your payment information for purchases. You should verify that you have a secure server connection by looking for the locked padlock symbol in the https-prefix in the URL. These online payments’ providers securely control the personal information you provide them. For more information on their security, please visit PayPal and Stripe.
- It is important for you to protect yourself against unauthorised access to your password and to your computer and electronic devices. Be sure to sign off when you have finished using a shared computer or any device.
What Information Can I Access?
World Food Company gives you access to a range of information about your account and your transactions with the Websites for the limited purpose of viewing and, where applicable, updating that information.
What Are My Choices Regarding My Personal Data?
- You can always choose not to provide information about you, even though this might be needed to make a purchase, monitor its dispatch, or take advantages of certain features of the Websites. For example, you can purchase as a Guest without creating an Account, or use non-personal e-mail addresses, or provide a dummy phone number.
- You can update or add information to your account details.
- To receive World Food Company’ e-mail newsletters, you must positively subscribe to that service. If you no longer want to receive e-mail newsletters from us, you can unsubscribe when you next receive an e-mail newsletter.
- The Help feature on most internet browsers will explain to you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie or how to disable cookies altogether. However, because cookies allow you to take advantage of some of the Websites’ essential features, we advise you to keep them switched on.
- You have a right to be forgotten. If you wish to have your details removed, you can email us and World Food Company will use commercially reasonable efforts functionally to delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.
- You can choose to purchase from World Food Company offline either by phone, mail or in person. In these cases, any physical records of your personal data are stored securely and confidentially destroyed every 8 weeks by a Third Party Provider, currently Shred-it. Your personal data is stored within our financial accounts system for one financial audit period, after which it is anonymized.